Customer Communication
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Customer communication is an important part of M&A communication
Anyone who wants to communicate professionally with customers and other stakeholders of the company today has to be aware of numerous communication situations, as well as the procedures and methods of communication required by the respective communication occasion. As a specialist in strategic financial-, ESG- and corporate communications with many years of experience, cometis AG is your reliable partner for the development of your M&A communication strategy and the resulting implementation of your customer communication.
Focusing communication activities on customers
An emotionally charged and unsophisticated public debate can frustrate your customers. When it comes to M&A transactions, you should also consider communication with customers, who get information about your company mostly from the media. Customer interests must of course be considered when planning and implementing your communication measures. The primary goal should be to strengthen the reputation of your company in this exceptional situation and to maintain the trust of your customers through trust-building measures.
Successful media management in the M&A process
We would be happy to advise you on the planning and implementation of your communication measures in the M&A process. Our wide range of services in M&A communication includes customer communication.